Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction warranty with all our Linux web hosting packages, which means that every single assistance inquiry you submit is going to be answered to in less than sixty minutes maximum. Our support team members are educated to promptly deal with any situation and to offer you timely advice on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is offered by a team of trained professionals who will be ready to react to your issue right away. You can easily make contact with the support staff by starting a help support ticket from your Hosting Control Panel or by sending us an e–mail message. On working days, you may as well contact us on the phone or take advantage of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while working on your site within the Control Panel, you could always just click the Help button and pick your query in the variety of posts that will show up. We have as well turned much of the articles and reviews into training videos. The list of video lessons will show up if you select the Videos button present on the top right.