Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into our Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you might possibly come across, they are compiled by our support team of expert techs.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a collection of step–by–step video tutorials that detailedly demonstrate how you can settle a typical problem connected to your Linux web hosting account. You will find the videos in the Help Center.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 support service and come with a 1–hour ticket response time guarantee. Our proficient technicians will be online 24–7 and will solve any issue that you might face within less than sixty minutes after the support ticket submission. In most cases, an answer will be provided to you within twenty minutes.