A 99.9% Server Uptime
Our web hosting platform is based on a dependable, premium–quality hardware configuration and a heavily modified Linux distro. That is why, regardless of what your site is, or how many website visitors you have, or even in case there is a distributed denial–of–service assault, our web hosting servers will remain up and running and your web sites will remain visible online.
All Linux web hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is vital that you also build your own network infrastructure. This is why we set up a custom internal network in each one of our datacenter facilities. Relying on top–hole Juniper switches and routers, our internal network allows for mind–bogglingly fast data transmission speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, no matter which web hosting plan you have chosen.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to lessen all potential risks with our cloud hosting plans and irrespective of the fact that we provide first–class customer support, there are cases when the customer is just not content with what we are offering. Or he needs to upgrade to a more powerful web hosting service, such as a VPS server or a dedicated server.
That’s why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not satisfied, you will get your money back.
24/7 Technical Support
We’ve conscientiously chosen each individual member of our 24x7 support staff so that we can offer the best possible support service that you can possibly get. Each one of our technicians has many years of experience working with hosting accounts behind his back, so they know what they are doing. What’s more, they’re at your disposal 24x7 – you can get in touch with them at any time and they will reply as fast as possible.
Their average support ticket response time is below twenty minutes, whereas with many other hosting vendors you need to wait around for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in under one hour.