Installation and Troubleshooting
Learn what the Installation & Troubleshooting attribute provided together with the Virtual Private Servers and the dedicated servers involves.
One of the typical reasons to get a server of your own is the fact that you shall have comprehensive control over the software environment and you'll be able to install anything you need. This will permit you to run programs which need particular software in order to be present on the server, which is not possible with a shared web hosting server in which you'll be able to install software only within the account, but not on a root level. If you're not very familiar with such matters, nonetheless, you could come across complications as managing a hosting server of your own differs from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our administrators will be able to handle different tasks that should be done or can resolve a variety of issues that you may come across.
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Installation and Troubleshooting in VPS Servers
The upgrade includes 1 hour of custom work on your hosting server, so if you get any of our
VPS servers plans, you can take advantage of this service and have our administrators perform a variety of tasks that you are unable to carry out yourself or you just have no time. They could install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any application that doesn't function efficiently for some reason. You'll be able to add the upgrade to your plan as many times as you want depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your hosting server also, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
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Installation and Troubleshooting in Dedicated Servers
If you require our upgrade for any reason, you'll be able to add it to your
dedicated server with a few clicks from your billing Control Panel or if you need some custom work on the machine immediately after it is put in place, you can get the upgrade during the signup procedure and inform us exactly what you need to be done, so everything shall be ready once your web server is functioning. 60 minutes of custom work are included to your account each and every time you order the upgrade, so you can take advantage of this service as often as you need. If some task needs less time to be carried out, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will enable you to concentrate on developing and promoting your Internet sites without spending time on maintaining the dedicated web server or the software installed on it. You could take advantage of it if you also use our Managed Services upgrade, but the 30 min it includes aren't sufficient to execute all of tasks that you require.