Lots of individuals who begin using their first web hosting account, or change companies, often have inquiries in regards to how given things are performed or stumble upon problems when setting up various things, including e-mails, website settings, etc. This is why, some providers have prepared documentation with common questions and issues so as to help their customers receive information swiftly and seamlessly. As a result, the client support staff members can concentrate on actual issues that some customers may be encountering, since the solution for the smaller things will be available on the web and customers will be able to easily fix them without contacting the customer service staff. Having elaborate documentation is pretty important, especially for new users with no past experience at all, because the web hosting service entails multiple features and lots of individuals can become puzzled about what action to take. A good information repository can both help you do the procedures that you want and get to know how the web hosting service works as a whole.
Extensive Online Documentation in Web Hosting
All Linux web hosting that we offer come with a comprehensive knowledge base where you can find everything you need to know about your hosting account. Whether you’re planning to set up a new database, to redirect a domain name using an .htaccess configuration file or to set up an email account on your desktop PC or mobile phone, you can simply read our help articles and all the info that you need will be there. When you go to a specific section of your Hepsia Control Panel, you can see articles that are dedicated to the features that can be accessed through it. In case you would like to see the complete article archive and get familiar with all the functions that Hepsia offers, or only to read general information about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost best to encompass any problem that you may experience, but if you do not find the info that you’re seeking, you can always get in touch with us, as our customer service technicians are at your service 24x7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated servers, will permit you to access the in-depth online documentation that we’ve compiled for you. The articles themselves feature generic information about our services, informational tutorials about the separate functions that you can access, along with troubleshooting guidelines that can help you resolve common problems that you may stumble upon. The topics that we’ve covered include virtually everything, from simple things such as how to host a brand new domain name in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, while the whole article list is accessible through the all-inclusive Help section.